FAQs
Have questions before you schedule service? Craig's Inc. helps homeowners in Benson and nearby Minnesota communities with heating, cooling, plumbing, appliance, indoor air quality, and home comfort needs.
Quick Answers for Your Home Service Questions
Whether your furnace needs attention, your air conditioner is not keeping up, a plumbing issue needs a professional look, or you are comparing appliance choices, Craig's is here to make the next step easier. These FAQs cover the questions homeowners often ask before calling or submitting an appointment request.
Heating, Cooling, Plumbing, Appliances, and Indoor Air Quality
Find quick answers about heating, cooling, plumbing, appliances, indoor air quality, financing, service requests, and urgent calls. Start with the category that matches your question, then request an appointment when you are ready to speak with the team.
Ask About Clean & Tune Maintenance
Regular maintenance can help your heating and cooling equipment run more smoothly through Minnesota's busiest comfort seasons. Ask Craig's about Clean & Tune service when you want a professional maintenance visit for your furnace, air conditioner, heat pump, boiler, or mini-split system.
Frequently Asked Questions
What services does Craig's Inc. provide?
Craig's helps homeowners with heating, cooling, plumbing, appliance, and indoor air quality needs. The team also provides appointment requests, financing information, and maintenance guidance for home comfort equipment.
Where is Craig's located?
Craig's Inc. is located at 2015 Minnesota Ave in Benson, MN. The company serves Benson and nearby Minnesota communities.
How do I request service?
You can request service online by sharing your contact information, service need, and preferred appointment times. For urgent requests, call 320-843-4385.
Do you offer emergency service?
Craig's has a 24/7 emergency phone number for urgent service needs. If you need help right away, call 320-843-4385 instead of waiting for an online form response.
What are Craig's regular business hours?
Regular business hours are Monday through Friday, 8:00 AM to 4:30 PM. We do have emergency services for Saturday and Sunday.
Do you repair furnaces?
Yes. Craig's provides furnace repair and service for homeowners in Benson and surrounding areas. If your furnace is not heating properly, making unusual noises, or running inconsistently, request service or call for help.
Can Craig's install a new furnace?
Yes. Craig's can help with new furnace installation and home heating product choices. The team can also discuss available rebates, discounts, or financing when those apply.
How often should I schedule heating maintenance?
Most homeowners should schedule heating maintenance before the cold season begins. A Clean & Tune visit can help catch small issues early, support efficient operation, and prepare your system for heavier winter use.
Does Craig's service heat pumps, boilers, and mini splits?
Yes. Craig's can help with heat pumps, boilers, and mini splits. Contact the team to talk through your system, service concern, or maintenance needs.
Do you repair air conditioners?
Yes. Craig's provides air conditioning repair and service for homeowners in Benson and the surrounding area. The team services air conditioners across different brands and models.
When should I schedule air conditioner maintenance?
Schedule air conditioner maintenance before the warmest part of the year, ideally in spring or early summer. A seasonal Clean & Tune can help your system run more efficiently and reduce the chance of surprise cooling problems.
Can Craig's install a new air conditioner?
Yes. Craig's installs home cooling systems and can help you review air conditioning choices for your home. Financing, rebates, or special offers may be available depending on the current program and qualifying equipment.
Are mini splits used for both heating and cooling?
Yes. Mini splits can be a good fit for rooms, additions, or areas where comfort is uneven. Craig's can help you decide whether a mini-split system makes sense for your home and comfort goals.
What plumbing services does Craig's provide?
Craig's handles plumbing repairs, replacements, fixture work, remodel-related plumbing, and urgent plumbing issues. This includes leaky faucets and complete plumbing fixture replacements.
Should I call a plumber for a small leak?
Yes. Even a small leak can waste water, damage surrounding materials, or point to a larger plumbing issue. Calling early can help prevent the problem from becoming more expensive.
Does Craig's help with appliance sales and repair?
Yes. Craig's appliance team helps with appliance sales and repair. Ask about GE and Speed Queen appliances when you are comparing products or need help with an existing appliance.
Can Craig's help me choose a new appliance?
Yes. Craig's can help you compare appliance choices and find a product that fits your home, lifestyle, and budget. Contact the team if you are planning a replacement or have questions about available brands.
What indoor air quality services are available?
Indoor air quality service can address comfort concerns tied to dust, airflow, humidity, stale rooms, or filtration. Craig's can review your HVAC system and discuss practical ways to improve the air inside your home.
Does Craig's offer financing?
Yes. Carrier® Credit Card financing may be available for eligible home comfort equipment and service, subject to approved credit. Features may include special financing where available, monthly payments, and online account management.
Are rebates or special offers available?
Rebates, incentives, and special offers may be available for eligible heating and cooling equipment. Programs can change, so contact Craig's or visit our Financing and Offers page for current details.